Privacy policy

This Privacy Policy outlines the principles governing the collection, use, and protection of personal data by DG Packaging Pte Ltd (“we”, “our”, “us”).

1. Information We Collect

We may collect and process the following types of personal data:

• Name
• Email Address
• Company Name
• Contact Number

Personal data is collected when you submit inquiries through our contact form or communicate with us via WhatsApp.

2. How We Use Your Information

We collect and use your personal data to:

• Respond to your inquiries and provide customer support
• Facilitate communications related to our services
• Improve our website and service offerings
• Comply with legal obligations

3. Use of Cookies and Analytics

Our website uses Google Analytics to help us understand visitor traffic and website usage patterns. This service may collect anonymous information such as your browser type, operating system, and browsing behavior. No personally identifiable information is collected for analytics purposes.

4. Disclosure of Personal Data

We do not sell, trade, or rent your personal information to external parties. Your data may be shared with entities within our group of companies where necessary to fulfill service or operational requirements, in compliance with the Personal Data Protection Act (PDPA) and other applicable regulations.

5. Retention of Personal Data

We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws.

6. Protection of Personal Data

We implement reasonable administrative, technical, and physical safeguards to protect your personal data against unauthorized access, disclosure, alteration, or destruction.

7. Your Rights

You have the right to:

• Request access to your personal data
• Request correction or deletion of your personal data
• Withdraw consent to the use of your personal data

To exercise your rights or if you have any questions regarding your personal data, please contact us at: sales@dg-packaging.com.

8. International Visitors

While our services primarily target users in Singapore, international visitors may also access our website. By providing your personal data, you acknowledge that it may be transferred to, and processed in, Singapore according to this Privacy Policy.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal, regulatory, or operational requirements. The updated policy will be posted on our website with the effective date indicated.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data handling practices, please reach out to us.